The platform has on-demand features for offering unified messaging, contact management and CRM, calendaring, tasking, file sharing, and collaboration services which are all neatly integrated together. The platform also includes the billing, provisioning and service modules necessary for managing a user base. Further integration with other products or services is accomplished through the Services Platform API.
The Earnware Services Platform’s inherent flexibility makes the creation of many differentiated products a reality. Building solutions from scratch or piecing components together from multiple sources makes little sense when compared to the advantages of partnering with Earnware. From a feature standpoint, no other solution provider has the built-in computer telephony (CTI) capabilities of our platform already integrated with CRM, unified messaging, and productivity solutions. We set the new standard for communications and CRM integration.